IT downtime is a huge problem for businesses where periods of downtime can cost an average of $5,600 for every minute. But this is only an average — actual costs can vary and range up to over half a million dollars per hour at the higher end of the spectrum. The problem is that the costs of downtime don’t stop with that per-minute number. Interruptions at the printer, copier, or computer can propel labor costs upwards as well, as employees can take up to 23 minutes after a downtime event to get back on track.
Think those interruptions don’t happen very often? Think again. Work interruptions ranging from a downed printer to the IT person who drops by to let you know about it, can take away 84 productive minutes in each of your employees’ days — and that’s a lot of productivity lost. This article will help you find cost-effective and relatively simple strategies for maximizing machine uptime.
Smart Ways to Maximize Machine Uptime in Your Print Environment
Keeping your IT environment — from servers and network infrastructure to desktop computers, communications equipment, printers, copiers, and scanners running — is a critical part of ensuring your business remains productive and efficient. Here are some actionable strategies you can use to ensure you equipment stays operable as long as possible.
- Proper Management is Key
Your network and the individual components that comprise it are essential elements for strong business continuity. Putting features in place such as an uninterruptible power supply, redundant servers and data storage, data backup procedures, and components that can be hot-swapped is a smart way to ensure the greatest amount of machine uptime. In addition, ensuring that all routine maintenance is conducted on a regular basis and all soft- and hardware updates and security patches are installed as soon as they are released is critical.
For most companies, these tasks are made much easier by partnering with a third party service provider (MSP) that can manage your entire IT environment, including your printer fleet.
- Invest in High Quality Printers
Investing in the best technology is a great way to ensure you get the greatest amount of uptime possible, after all, you do get what you pay for. Newer technology often has fewer bugs, more fail safes, and greater security protections to keep you running smoother. From servers to printers, getting high quality hardware can help you squeeze extra uptime out of your system, ensuring staff frustration is kept to a minimum while productivity soars.
- Using Print Management
Your printer fleet can work harder for you when it is managed appropriately. A print environment that can work through your heaviest load times — and even through failures — is essential for keeping business processes on track. Print management software such as PaperCut can help prevent costly downtime by using a series of features such as job clustering, seamless failovers, and servers that backup and restore data in an outage. As an added benefit, managed print technology provides greater data security and smart insights into print activities and costs for even higher cost savings.
Let Perry proTECH Help You Get Maximized
As a business owner or office manager, you have a vested interest in keeping your team productive and projects on target. Not only does having access to needed equipment and technology assist your team in doing their best work — it also helps your company achieve a greater return for your investment in office equipment and IT infrastructure.
At Perry proTECH, we provide a comprehensive suite of products and services that can assist your business in maximizing uptime and reducing equipment outages for a higher level of business continuity and a greater competitive advantage. From state-of-the-art printers from leading names in the print and imaging industry like HP, Kip, Konica Minolta, and others to smart PaperCut print management software, we have everything you need to stay up and running.
And, if your in-house IT team is overburdened or you don’t have access to in-house talent, our team of IT experts can help managed your entire IT system for even greater advantages.
Get control of your uptime today. Contact a Perry proTECH consultant and learn how our suite of products and services can help your business thrive.